Your personal information is completely safe at btv9. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Applicable to: All btv9 users
Btv9 never sells your personal information. We use data solely to improve our services and maintain security.
Btv9 (www.btv9.pro) is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe privacy is a fundamental right. This Privacy Policy explains how btv9 collects and manages your personal information.
This policy is developed in accordance with GDPR (General Data Protection Regulation) and international data protection standards. By using btv9 services, you consent to this Privacy Policy.
Our Privacy Policy is written in plain language so that all users can easily understand it. If you have any questions, feel free to contact our support team at any time.
This Privacy Policy applies to the btv9 website, mobile app, and all related services.
Btv9 collects only the information that is necessary. We do not collect any personal data beyond what is required. Details are outlined below:
| Data Types | Example | Collection Date |
|---|---|---|
| Identifying Information | Full name, date of birth, nationality | At Registration |
| Contact Information | Mobile number, email address | During Registration & Verification |
| Identity Verification Documents | NID, passport copy | During the KYC process |
| Financial Information | Mobile Banking/Nagad number, transaction records | On Deposits & Withdrawals |
| Technical Information | IP address, device information, browser | Automatically |
| Usage Data | Betting history, login timestamps | During Platform Use |
Btv9 uses your information only for specific, legitimate purposes. All purposes are clearly outlined below:
Btv9 asks for your consent before sending promotional messages. You can opt out of marketing communications at any time.
Btv9 never sells your personal information. Data may be shared with third parties only in the limited circumstances described below:
All third parties with whom data is shared are required to comply with btv9's privacy standards. Any breach of these terms will result in the relevant partnership being terminated.
Btv9 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your website experience.
| Cookie Types | Purpose | Validity Period |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Deleted at end of session |
| Functional Cookies | To remember your language and preferences | 30 days |
| Analytics Cookies | To analyze site usage | 90 days |
| Marketing Cookies | To show relevant advertisements | 180 days |
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.
Btv9 has implemented industry-leading technical and organizational measures to protect your data:
In the event of a security breach, btv9 will notify affected users within 72 hours and take all necessary action.
Every registered user at btv9 has the following rights over their personal data:
Btv9 does not retain your data longer than necessary. Our general policy is as follows:
Some data must be retained for a specific period to meet legal requirements. In such cases, your deletion request may not be fully honored.
Btv9 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Btv9 may update this Privacy Policy from time to time. You will be notified of significant changes via your registered email or SMS. Continued use of the service after any changes constitutes acceptance of the updated policy.
For any privacy-related queries: [email protected] | Live Chat: available 24/7
At btv9, you have full control over your personal data. You can exercise these rights at any time.
You have the right to know and access what information btv9 holds about you. Data will be provided within 30 days of your request.
If your information is inaccurate or incomplete, you can request a correction. btv9 will make the update as quickly as possible.
Under specific conditions, you may request the deletion of your personal data. All data beyond legal retention obligations will be permanently removed.
Under certain circumstances, you may request that the processing of your data be restricted.
You have the right to receive your personal data in a structured format and to transfer it elsewhere.
You can unsubscribe from promotional emails or SMS at any time. Marketing communications will stop within 30 days of opting out.
Btv9 is more than a gaming platform — it's a secure digital environment where your data is always protected.
Every transaction and data transfer is protected with bank-grade 256-bit SSL technology. Third parties can never access your information.
Every account at btv9 goes through a KYC process. This verifies your identity and protects against fraud.
Btv9 operates under an international licensing authority. Our privacy practices are verified through regular third-party audits.
We collect only the information strictly necessary to provide our services. No additional personal data is requested.
A clear retention period is defined for each type of data. Once the period expires, data is automatically deleted or anonymized.
Btv9's support team is available around the clock for any questions or concerns related to data protection.
Your data is always secure at btv9. We stand by you with industry-leading security technology and a transparent privacy policy. Open an account today and enjoy with confidence.
SSL Secured | Licensed | 18+ Only